Suspicious Phone and SMS Text Messages

To protect your privacy, we will never call or text you to ask for account information or personal details. We advise you never to give out your personal information or details about your account by clicking a link or on the phone. Please report any suspicious calls or text messages to America’s CU by contacting us at 1-888-742-6551. Protect yourself from fraudulent communications.

Complaint Notice

If you have a concern with the services provided by America's Credit Union, please contact us at:

America's Credit Union
PO Box 671149
Dallas, TX 75367
Phone: (888) 742-6551 or 214-742-6551

In addition, you may send us an email to info@americascu.org. This credit union is incorporated under the State of Texas laws and subject under state law to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against America's Credit Union by contacting:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Phone: 512-837-9236 Fax: 512-832-0278
E-mail: complaints@cud.texas.gov Website: www.cud.texas.gov

Please note that the Department does not have the authority to resolve contractual disputes or documented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve the situation.

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